Taste by The Hour
Terms and Conditions
Effective Date: July 25, 2026
Last Updated: July 25, 2026
These Terms and Conditions govern your use of the Taste by The Hour website, inquiry forms, communications, consultations, bookings, catering services, event services, and related offerings.
Taste by the Hour is a catering company that provides flavorful, professionally prepared food and personalized service for weddings, corporate events, private parties, celebrations, and special occasions. We create customized catering experiences based on each client’s event needs, guest count, menu preferences, and dietary requirements.
1. Services
Taste by The Hour provides catering and related event services. Where offered, wedding-officiant services may also be provided.
The specific scope of service, menu, staffing, equipment, event schedule, ceremony requirements, fees, deposits, payment terms, and cancellation terms will be stated in the applicable proposal, invoice, catering agreement, officiant agreement, or event contract.
If a signed service agreement conflicts with these Terms and Conditions, the signed service agreement will control.
2. Quotes and Availability
Submitting an inquiry does not reserve an event date or guarantee availability.
Quotes are based on the information provided, including guest count, menu, venue, service style, staffing, travel, equipment, and timing. Prices may change if event details or the requested scope of service changes.
An event is confirmed only after Taste by The Hour accepts the booking and receives all required signed documents and deposits.
3. Deposits and Payments
Deposit amounts, payment schedules, accepted payment methods, late charges, and final payment deadlines will be stated in the applicable agreement.
Unless otherwise stated in writing, deposits may be nonrefundable because we may reserve the date, purchase supplies, schedule personnel, or decline other work.
4. Guest Counts and Event Changes
Customers must provide accurate event information and submit final guest counts, menus, venue details, and other required decisions by the deadlines stated in the applicable agreement.
Additional guests, service time, menu items, venue restrictions, travel, rentals, staffing, or last-minute changes may result in additional charges.
5. Food Allergies and Dietary Needs
Customers must disclose known allergies and dietary needs in writing.
We will use reasonable care to follow agreed instructions, but we cannot guarantee that food or preparation environments are completely free from allergens or cross-contact. Customers with serious allergies should discuss them with us before booking.
For additional information, please review our Dietary and Allergen Notice:
https://tastebythehour.org/dietary--allergen-notice
6. Venue and Customer Responsibilities
The customer is responsible for:
Securing the venue and required permissions.
Providing accurate access, parking, utility, kitchen, setup, and event information.
Communicating all venue restrictions.
Maintaining a safe environment for guests, staff, and vendors.
Obtaining permits, licenses, insurance, or approvals assigned to the customer by the applicable agreement.
7. Wedding Officiant Services
When wedding-officiant services are requested, services will be performed according to the applicable written agreement and the laws of the jurisdiction where the ceremony occurs.
The couple is responsible for obtaining a valid marriage license, confirming identification and witness requirements, providing complete and accurate information, and following any filing or return instructions required by law.
Taste by The Hour does not guarantee that a marriage will be legally recognized when inaccurate information is provided, a valid license is not obtained, legal deadlines are missed, or jurisdictional requirements outside our agreed responsibilities are not met.
8. Cancellation, Postponement, and Force Majeure
Cancellation, postponement, refund, and rescheduling rules will be stated in the applicable service agreement.
Neither party will be responsible for failure caused by circumstances beyond reasonable control, including severe weather, government restrictions, venue closure, natural disaster, public emergency, transportation interruption, or similar events. The parties will follow the rescheduling or cancellation terms in the applicable agreement.
For our Cancellation Policy, please visit:
https://tastebythehour.org/cancellation-policy
9. SMS Messaging Program
Program Name
Taste by The Hour SMS Program
Program Description
By opting in, you may receive text messages from Taste by The Hour.
Marketing text messages may include special offers, seasonal menus, catering packages, event promotions, wedding-service offers, discounts, and announcements.
Non-marketing text messages may include quote follow-ups, consultation confirmations, booking updates, payment reminders, menu coordination, guest-count reminders, venue details, event schedules, ceremony details, document reminders, and customer-support communications.
Consent
Text-message consent is voluntary and is not a condition of purchasing services. Marketing and non-marketing text-message consent may be collected separately. You may choose to consent to one, both, or neither type of message.
Message Frequency
Message frequency varies based on your inquiry, booking, event schedule, service activity, and messaging preferences.
Message and Data Rates
Message and data rates may apply for messages sent to you from us and to us from you. Contact your wireless provider if you have questions about your text or data plan.
Opt-Out
You can cancel the SMS service at any time. Just text STOP to (346)-550-7527. After you send the SMS message “STOP” to us, we will send you one SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us unless you provide consent again.
Help and Support
If you are experiencing issues with the messaging program, reply HELP for more assistance. You may also contact us directly at:
Phone: (346)-550-7527
Email: [email protected]
AGE RESTRICTION
You must be at least 18 years old to opt in to and receive SMS messages from Taste by The Hour. By providing your mobile number and checking the SMS consent box, you confirm that you are 18 years of age or older.
Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
Privacy Policy
For information about how we handle personal information and SMS consent, please read our Privacy Policy:
https://tastebythehour.org/privacy-policy
10. Website and Intellectual Property
Website text, graphics, photographs, menus, service descriptions, logos, and other materials belong to Taste by The Hour or their respective owners.
You may not reproduce, distribute, modify, or commercially use these materials without written authorization.
11. Disclaimer of Warranties
Services will be provided according to the applicable written agreement. Except where prohibited by law, we disclaim implied warranties not expressly included in that agreement.
12. Limitation of Liability
To the fullest extent permitted by law, Taste by The Hour will not be liable for indirect, incidental, special, punitive, or consequential damages.
Any service-specific liability limits will be stated in the applicable agreement.
13. Governing Law
These Terms and Conditions are governed by the laws of the State of Texas, without regard to conflict-of-law principles.
14. Changes to These Terms
We may update these Terms and Conditions by posting a revised version. Changes will not modify an existing signed agreement unless permitted by that agreement or applicable law.
15. Contact Information
Taste by The Hour
2404 Hadley Street Houston Texas 77003
Email: [email protected]
Phone: (346)-550-7527
Business Hours: 8:00 AM - 6:00 PM
Time Zone: US Central (CDT)
Cancellation Policy:
https://tastebythehour.org/cancellation-policy